Super 8 by Wyndham Lubbock West

The staff is above and beyond amazing I felt totally safe the whole time I was there no matter what happened they gave me keys when I needed them they brought stuff to my room they they went above and beyond to help out a disabled veteran and I consider them all a friend everybody that works there because they're amazing people they treat the customers like family basically I mean I can't even say enough about the people that work at this place I mean if you get there and you don't like something guess what that s*** will get fixed just say something I mean the management all the way down to everybody is just above and beyond amazing I love it I love this place!

I could honestly go on and on about the outstanding customer service this hotel had to offer! Eddie, the manager, made sure that he met and exceeded all of my requests after another hotel in Lubbock did me very wrong. He takes true pride and commitment in his facility. Then, Ruby, the overnight attendant, was beyond sweet and very knowledgeable with her job. My daughter was in a car accident the night that I stayed, and she was super quick to give me directions to where my daughter was at. She also stopped everything when I got back to make time to speak with me, to make sure my daughter was okay. I do go to Lubbock on a pretty regular basis, and this will now be my "go to" for a hotel, no questions asked!

Staff was great when we have stayed there. There were issues with the elevator on the last morning and they we diligently working on them and had the repair contractor out quickly to get the problem resolved. Really enjoy the pool.

I loved how friendly the staff were and how clean my room was! The man at the front desk answered all my questions and made me feel very welcome.

I like the friendliness of the entire staff and the location so much around to do and enjoy